Are you considering cancelling your Joyn Plus+ membership? Regardless of why you're thinking about doing it, you have the right to cancel your Joyn Plus+ membership at any time. Here are the conditions you need to be aware of and how to cancel your membership in this guide.
I resign - step-by-step guide
To cancel your Joyn Plus+ subscription, you can do it easily. Follow these steps:
- Try clicking the red Joyn icon and then "Membership" to log in. - Look at the blue bar at the bottom of the window and see how much time is left on your subscription. You can cancel it with a click on the "Plus+" area.
If you've subscribed to your Joyn Plus+ account on the Google Playstore or the Apple Store, you'll need to unsubscribe this way.
The deadline for resignation and the length of the contract
With a Joyn Plus+ subscription, you don't have to worry about any running time or cancellation deadlines. You can cancel your subscription at any time and continue using it until the end of the month. However, if you forget to cancel your subscription before the end of the agreement, it will automatically renew for another month.
The contract term does not correspond to the calendar month. That is, with an account start on January 7th, your first month of the contract ends on February 7th. You must therefore terminate your Joyn Plus subscription by at least February 6th in order to cancel it.
The same termination conditions apply when cancelling the free trial. Make your cancellation as soon as possible, otherwise you run the risk of having to pay monthly Joy fees.
Be careful: If you cancel your subscription through the App Store or Google Playstore, it could take up to 24 hours for the processing to be completed. Remember that when you finish your contract.
After Joyn Plus+ is cancelled, it becomes reactivated.
Your first Den Joyn Plus+ subscription can not be used anymore. Our tip: use another email address and you can renew the subscription again.
To why cancel? Simply use Joyn free of charge.
You continue to be able to stream public broadcasters. Although you no longer have access to six premium broadcasters, there are still plenty of broadcasters. You can also maintain an account and store preferences for, for example,favorite programs easily and quickly rather than looking for them every time you visit the Joyn website.
All except for public broadcasters have to adhere to a standard definition quality rather than the high-definition quality offered by the private broadcasters. Also, advertising interruptions are part of the standard package and you have to forgo exclusive series and movies on video-on-demand in order to avail of Joyn. So, even after your termination, you can use Joyn for free, but only the basic package.
Delete the account.
You don't want to use Joyn anymore, even the free offer? Then you can delete your Joyn account at any time. This is possible compared to other streaming providers, however it's not easy in the customer's account.
To permanently delete your account, you'll need to contact the customer service. Here's how:
Dear Joyn,
I wanted to reach out and see if I could inquire about canceling my subscription. Obviously my intentions were not clear when I first signed up, so I hope you can forgive me.
Thank you for your time!